Shipping policy
Free shipping
Orders usually are processed and shipped within 72 hours from the time of order and delivered within 7-10 business days.
Please allow between 7-10 business days for your order to arrive. If more than 10 business days have passed, please email us at infor@lindenburk.com to review the status of your order.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@lindenburk.com
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@lindenburk.com and we will process an insurance claim on your behalf. Please describe the problem in detail and we will do our best to help correct the issue. In most instances, perceived problems are simply technical adjustments that our customer service reps can guide you through over the phone or by email. In cases of defective products, we will communicate directly with the manufacturer on your behalf to leverage our relationship with them and obtain the best solution for your specific needs.